Refund policy
Adorned Allure Return Policy
We want you to love your purchase, but if something isn’t quite right, we’re here to help.
30-Day Return Window
We offer a 30-day return policy. That means you have 30 days from the date of delivery to request a return — no stress, no pressure.
Eligibility Criteria
To qualify for a return:
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Items must be unworn, unused, with original tags, and in the original packaging.
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A receipt or proof of purchase is required.
How to Start a Return
Email us at help@adornedallure.com to request a return.
Once your request is approved, we’ll provide:
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A prepaid return shipping label
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Easy step-by-step instructions on how to send your item back
⚠️ Please don’t send items back without contacting us first, as we won’t be able to accept them.
Damaged or Incorrect Items
If your item arrives damaged, defective, or you received the wrong item — reach out to us immediately. We’ll make it right, fast.
Non-Returnable Items
For health and safety reasons, we do not accept returns on:
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Perishable goods (e.g., food, flowers, plants)
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Custom or personalized products
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Personal care items (e.g., beauty products)
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Hazardous materials or flammable liquids/gases
Additionally, sale items and gift cards are final sale.
If you’re unsure whether your item qualifies, feel free to email us.
Exchanges
Need a different size or color? The quickest way is to:
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Return the original item.
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Place a new order once your return is accepted.
European Union Customers
For EU orders, you have a 14-day "cooling-off" period, during which you may return your item for any reason. The item must be in its original condition, unworn, with tags and packaging.
Refunds
Once we receive and inspect your return:
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We’ll notify you of the approval status.
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Approved returns will be refunded to your original payment method within 10 business days.
Note: Your bank or card issuer may take additional time to process the refund.
If it’s been more than 15 business days since your refund was approved, contact us at help@adornedallure.com.